Privacy Policy


Data privacy is of high importance for ZEMP and we want to be open and transparent with our processing of your personal data.

We therefore have a policy setting out how your personal data will be processed and protected.

Who we are?
Our website address is:

Who is the controller of your personal data?
The South African company, ZEMP PTY LTD (‘ZEMP’), is the controller of the personal data you submit to us and responsible for your personal data under applicable data protection law.

17A Woodlands Road

Woodstock, Cape Town

South Africa

Companies register: CIPC Pretoria
Company registration number: 2012/126222/07
VAT registration number: VAT NO. 492 026 1728

Where do we store your data?

The data that we collect from you is stored within South Africa and is in compliance with all applicable laws.

Who can access your data?
Your data may be used only at ZEMP. We never pass on, sell or swap your data for marketing purposes to third parties.

What are your rights?
Right to access:
You have the right to request information about the personal data we hold on you at any time. You can contact ZEMP and we will provide you with your personal data via e-mail.

Right to rectification:

You have the right to request rectification of your personal data if the information is incorrect, including the right to have incomplete personal data completed.

Right to erasure:
You have the right to erase any personal data processed by ZEMP at any time except for the following situations:

*you have an ongoing matter with Customer Service
*you have an open order which has not yet been shipped or partially shipped
*you have an unsettled debt with ZEMP, regardless of the payment method
*if you are suspected or have misused our services within the last four years
*if you have made any purchase, we will keep your personal data in connection to your transaction for book-keeping purposes

Your right to object to processing based on legitimate interest: 
You have the right to object to processing of your personal data that is based on ZEMP legitimate interest. ZEMP will not continue to process the personal data unless we can demostrate legitimate grounds for the process which overrides your interest and rights or due to legal claims.

Your right to object to direct marketing:
You have the right to object to direct marketing, including profiling analysis made for direct marketing purposes.

You can opt out from direct marketing by the following means:

* following the instruction in each marketing emails

Right to restriction:
You have the right to request that ZEMP restricts the process of your personal data under the following circumstances:

* if you object to a processing based ZEMP’s legitimate interest, ZEMP shall restrict all processing of such data pending the verification of the legitimate interest.
* if you have claim that your personal data is incorrect, ZEMP must restrict all processing of such data pending the verification of the accuracy of the personal data.
* if the processing is unlawful you can oppose the erasure of personal data and instead request the restriction of the use of your personal data instead
* if ZEMP no longer needs the personal data but it is required by you to defend legal claims.

Right to complain with a supervisory authority: 

If you consider ZEMP to process your personal data in an incorrect way you can contact us. You also have the right to raise a complaint to a supervisory authority.

Updates to our Privacy Notice:
We may need to update our Privacy Notice. The latest version of the Privacy Notice is always available on our website. We will communicate any material changes to the Privacy Notice, for example the purpose of why we use your personal data, the identity of the Controller or your rights.